Errors

We use standard HTTP Error codes - some are detailed below for reference. Additionally, where an error has occurred we attempt to return the message in the JSON response in either messages or error_messages

The response section of the API response details the HTTP response codes. HTTP response codes are also set but we would recommend parsing the response section of the returned JSON for errors rather than relying on the HTTP response code.

code

code_description

message / details

200

Ok

The query was successful irrespective of whether the results give a positive response

400

Bad Request

Likely returned if a parameter is missing from a query. The message value will detail the parameter that is missing. Check this documentation for the correct parameter values.

401

Unauthorized

It's likely your Subscription Key or API Key are not valid

403

Forbidden

Your subscription doesn't allow for the call made or you've implemented Whitelist restrictions in your control panel - please check these settings allow your system to connect

404

Not Found

You've requested a page or search query that doesn't exist. PLEASE NOTE - we also return a 404 in the event that no results have been found

422

Unprocessable

The structure of the query is correct, but one of the parameters contains an invalid value. Where possible, the system will use default values to mitigate but this isn't always possible.

503

Maintenance

We're currently undertaking some maintenance. We currently have a nightly maintenance routine that runs for circa 1 hour.

Last updated