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Errors

We use standard HTTP Error codes - some are detailed below for reference. Additionally, where an error has occurred we attempt to return the message in the JSON response in either messages or error_messages
The response section of the API response details the HTTP response codes. HTTP response codes are also set but we would recommend parsing the response section of the returned JSON for errors rather than relying on the HTTP response code.
code
code_description
message / details
200
Ok
The query was successful irrespective of whether the results give a positive response
400
Bad Request
Likely returned if a parameter is missing from a query. The message value will detail the parameter that is missing. Check this documentation for the correct parameter values.
401
Unauthorized
It's likely your Subscription Key or API Key are not valid
403
Forbidden
Your subscription doesn't allow for the call made or you've implemented Whitelist restrictions in your control panel - please check these settings allow your system to connect
404
Not Found
You've requested a page or search query that doesn't exist. PLEASE NOTE - we also return a 404 in the event that no results have been found
422
Unprocessable
The structure of the query is correct, but one of the parameters contains an invalid value. Where possible, the system will use default values to mitigate but this isn't always possible.
503
Maintenance
We're currently undertaking some maintenance. We currently have a nightly maintenance routine that runs for circa 1 hour.
Last modified 2yr ago